Privacy statement

What data we process

• name
• email address
• phone number
• address details (if applicable)
• vehicle details (if applicable)
• booking and appointment details
• communication details
• photos when relevant
• technical data such as analytics/cookies (if active)

Why we use this data

• to contact you
• to process quotes and bookings
• to send confirmations and reminders
• for customer service
• for planning and operations
• for legal administration and tax obligations
• to improve the website (if analytics is active)

Legal bases

We process personal data to perform your booking or request, to comply with legal obligations, or based on legitimate interest (for example planning and service quality improvements). We only ask explicit consent when required.

Retention periods

We do not keep data longer than necessary. Booking and invoice records are retained for legally required periods. Contact and communication data is deleted or anonymized when no longer needed for service or follow-up.

Sharing with third parties

We only share personal data with parties needed for our services, such as software/hosting providers, planning tools and email providers. We maintain appropriate agreements with these parties.

Your rights

You have the right to access, correct, delete, restrict, object and request portability of your personal data. You can contact us through the details listed on this page.

If you are not satisfied with how we handle your privacy request, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).